Service

Online Reputation Management (ORM) is the practice of controlling and influencing the information and perceptions about an individual, brand, or company on the internet. The goal is to ensure a positive and accurate online presence.

1. Monitoring

   Regularly tracking mentions, comments, reviews, and discussions related to the entity online.

2. Assessment

   Analyzing and understanding the current state of online reputation, identifying positive and negative sentiments.

3. Engagement

   Engaging with online audiences by responding to feedback, comments, and reviews professionally and constructively.

4. Content Creation

   Creating and publishing high-quality, positive, and relevant content to improve online image.

5. SEO

   Optimizing online presence to ensure positive information appears at the top of search engine results.

6. Online Reviews Management

   Encouraging and managing customer reviews on review platforms.

7. Social Media Management

   Managing social media accounts, posting relevant content, and interacting with followers.

8. Crisis Management

   Developing a plan for handling online crises or reputation-damaging incidents.

9. Transparency

   Being open about issues, taking responsibility, and showing a commitment to improvement.

10. Monitoring Tools

    Using ORM tools to automate monitoring and management.